You need more than just a service provider
Selecting the appropriate claims assessment partner can significantly impact
your outcomes.
Innovation Group Australia provides accident claims
management to:
Fleet Management Companies
We offer End-To-End under excess and over excess management. This service includes:
We offer End-To-End under excess and over excess management. This service includes:
- First-Notification-Of-Loss,
- Network Repair allocation and management,
- Assessing,
- Recoveries & Third-Party Settlement Administration.
We manage the handover of the claim with your Insurer.
Direct Fleet Companies
We offer End-To-End self-insured and aggregate management. This service includes:
We offer End-To-End self-insured and aggregate management. This service includes:
- First-Notification-Of-Loss,
- Network Repair allocation and management,
- Assessing,
- Recoveries & Third-Party Settlement Administration.
We manage any Insurer engagements.
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- One-stop shop
- 24/7 after-hours
We can also provide niche individual services:
- First Notice of Loss
- Car rental bookings
- Arranging a tow
- Assessing services
- Network and Repair Management
- Recoveries or Third Party Proactive
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- Our new technology takes claims into the digital age
- First Notice of Loss capture
- Image Capture
- Immediate allocation of Repairers, Image Capture and Estimation of damage
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We can service all aspects of motor vehicle assessing.
- Live video assessing
- Independent assessing team that uses industry standard costings
The solution delivers on:
- Reducing claims costs
- Reducing claims lifecycle
- An enhanced customer experience
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- Dedicated, centralised Repair Network management
- All repairers are committed to delivering on Cost, Quality and Timeliness
- Established relationships built on trust
- Collaborative assessing minimises adjustments whilst following the most appropriate repair method
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- An excellent reputation for our strong recovery disciplines
- Proven track record on our recovery results
- We provide sustainable benefits for our clients and insurers
- We achieve consistent recovery results
- We continually apply and update effective, positive collection strategies
- Our processes always treat debtors with respect
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- Early intervention is critical
- We make the interaction easy for the Third-Party
- Add comfort that your vehicle is being repaired to high quality standards
- Assurance you will remain mobile
- Drop off and collection of their vehicle is convenient